Here's a great article by Kiosk Marketplace that talks about the top five best kiosk practices that should be standard considerations for every project, which are:

1. Passively capture analytics
2. Utilize responsive interactive cues
3. Remote access for monitoring and maintenance
4. Have a Wi-Fi backup
5. Employ cross-selling and upselling

"Smart kiosk software will identify areas in the customer journey where a product add-on or an upgrade recommendation can increase an order size," Roberto shares. "Beyond QSRs, industries like retail, hospitality and cannabis can see extra revenue from employing cross-selling and upselling strategies."