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SUPPORT

Welcome to the support center. Below you'll find various instructional & support documentation. If you have a technical problem you can submit a support ticket using the link below - typical response time is within 24 hours.

SUBMIT AN RMA or  SUPPORT REQUEST


KMS SOFTWARE DOWNLOADS & DOCUMENTATION
Lilitab Kiosk Management System (KMS) (App Store)
Lilitab KMS Overview (PDF)
Lilitab KMS User Guide (PDF)


HEAD UNIT INSTRUCTIONS
H Head Units
H Head Info Sheet
H Head Tablet Installation Video
H Pro Head Unit Instructions
H Pro Dimension Drawing
H Basic Head Unit Instructions

P Head Units
P Head Info Sheet
P Pro Head Unit Instructions
P Pro Dimension Drawing
P Basic Head Unit Instructions


MOUNT INSTRUCTIONS
Floor Pro
Floor Pro Info Sheet
Floor Pro Mount Instructions
Floor Pro Installation Video
Floor Pro Dimension Drawing (H Head)
Floor Pro Dimension Drawing (P Head)

Floor Basic
Floor Basic Info Sheet
Floor Basic Mount Instructions
Floor Basic Dimension Drawing

Telemedicine Pro
Telemedicine Pro Kiosk Mount Instructions
Telemedicine Pro Kiosk Dimension Drawing (H Head)
Telemedicine Pro Kiosk Dimension Drawing (P Head)

Counter Pro Fixed
Counter Pro Fixed Info Sheet
Counter Pro Fixed Mount Instructions
Counter Pro Fixed (H Head) Dimension Drawing
Counter Pro Fixed (P Head) Dimension Drawing

Counter Pro Twist
Counter Pro Twist Info Sheet
Counter Pro Twist Mount Instructions
Counter Pro Twist (H Head)Dimension Drawing
Counter Pro Fixed (P Head) Dimension Drawing

Counter Basic Fixed
Counter Basic Fixed Info Sheet
Counter Basic Fixed Mount Instructions
Counter Basic Fixed (H Head) Dimension Drawing
Counter Basic Fixed (P Head) Dimension Drawing

Surface Pro Fixed
Surface Pro Fixed Info Sheet
Surface Pro Fixed Mount Instructions
Surface Pro Fixed ( H Head) Dimension Drawing
Surface Pro Fixed (P Head) Dimension Drawing

Surface Pro Twist
Surface Pro Twist Info Sheet
Surface Pro Twist Mount Instructions
Surface Pro Twist (H Head) Dimension Drawing
Surface Pro Twist (P Head) Dimension Drawing

Surface Basic Fixed
Surface Basic Fixed Info Sheet
Surface Basic Fixed Mount Instructions
Surface Basic Fixed (H Head) Dimension Drawing
Surface Basic Fixed (P Head) Dimension Drawing

Flip Pro
Flip Pro Info Sheet
Flip Pro Mount Instructions
Flip Pro Dimension Drawing

Wall Pro
Wall Pro Info Sheet
Wall Pro Mount Instructions
Wall Pro Dimension Drawing

Wall Basic
Wall Basic Info Sheet
Wall Basic Mount Instructions

Picture Mount Pro
Picture Mount Pro Info Sheet
Picture Pro Mount Instructions
Picture Mount Pro Dimension Drawing (H Head)
Picture Mount Pro Dimension Drawing (P Head)

Tabletop Pro
TableTop Mount Info Sheet
TableTop Pro Mount Instructions
TableTop Mount Dimension Drawing (H Head)
TableTop Mount Dimension Drawing (P Head)


ACCESSORY INSTRUCTIONS

Lilitab Keyboard Mount
Lilitab Double Literature Holder
Lilitab Wheeled Base


OTHER INSTRUCTIONS

Cleaning Instructions
Approved Cleaning & Disinfecting Products


LILITAB GRAPHIC SETUP FILES

Floor Backdrop Graphic Panel Template - Front
Floor Backdrop Graphic Panel Template - Back

Floor Front Mount Graphic Template

Counter Backdrop Graphic Template - Front
Counter Backdrop Graphic Template - Back

H Head Faceplate Graphic Template for 9.7" iPads (Cam-Home)
H Head Faceplate Graphic Template for 9.7" iPads (Blank, Cam-Pin, Pinhole)
H Head Faceplate Graphic Template for 10.5" & 10.2" iPads (Cam-Home)
H Head Faceplate Graphic Template for 10.5" & 10.2" iPads (Blank, Cam-Pin, Pinhole)
H Head Faceplate Graphic Template for 10.9 iPad (Cam-Home)
H Head Faceplate Graphic Template for Pro 11" & Air 10.9 iPads

P Head Faceplate Graphic Template for 1st & 2nd Gen iPad 12.9" (Cam-Home)
P Head Faceplate Graphic Template for 1st & 2nd Gen iPad 12.9"(Blank, Cam-Pin, Pinhole)
P Head Faceplate Graphic Template for 3rd, 4th, 5th & 6th Gen iPad 12.9"
P Head Faceplate Graphic Template for Microsoft Surface Pro 5,6,7

 

FROM OUR BLOG

Tablet Kiosks in Hotel Rooms
February, 22, 2024


Tablets in the Retail Industry
February, 08, 2024

Counter Twist is Here!
February, 02, 2024