Live Ninja bring retail into the future with Video Kiosks
Retailers are beginning to offer live video support kiosks to engage and educate their in-store visitors. This kind of solution is helping to solve a major pain point many retailers face: how do you place the right information in front of a customer at a key moment — when their intent to purchase is highest? With their most knowledgeable product experts available to their in-store visitors, brands using video chat expect to better educate their customers ultimately leading to higher conversion rates. Live video gives brands the opportunity to have one salesperson serve multiple locations, departments and stores—saving time and resources.
LiveNinja is a simple, user-friendly video chat tool that allows any brand to give customers a face-to-face shopping experience directly on their website. Recently, they've partnered with Lilitab to bring that same experience to the physical world by presenting their live video chat technology via lilitab kiosks.
Lilitab will be working with LiveNinja to deploy kiosks customized to suit their client's in-store needs. That includes all models and colors, accessories and more. We plan to go the extra mile to ensure LiveNinja's retail owners have the most optimized tablet kiosk to improve their customers buying experience. We understand that a successful brand buy-in is all about first impressions, presentation, and making it as simple as possible for customers to gather the information they need at the most critical moments.