A row of iPads are set up at the front of the store where customers can place orders for fresh food to go. That includes pizza, a salad or a burrito. You can pay right there at the iPad and pick up your food in a couple of minutes or schedule it for hours later.
Recent investments to add ordering kiosks and other technology upgrades to Panera's retail locations are beginning to show results, company founder and Chief Executive Ron Shaich told analysts on a conference call late on Tuesday.
For the full year, owned and operated bakery cafes, largely on the basis of the success of 2.0 (smartphone and kiosk ordering) were up 4.2% while franchise stores without 2.0 were essentially flat at plus 0.07%.